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Nairobi
The objective of this role is to expand our franchise network, by identifying and selling our sanitation products and services. The Sales Associate is responsible for customer acquisition and retention, leading the sales and customer life cycle – including generating leads, pursuing opportunities, closing deals, managing the resulting customer relationships, and collecting future recurring payments.
Nairobi
The objective of this role is to expand our franchise network, by supporting and coaching Sales Associates to confidently sell our products as well as oversee the operations of the Customer Support and Credit Associates in managing customer portfolio. The Sales, Customer Support and Credit Supervisor is responsible for ensuring customer acquisition and retention, leading the sales and customer life cycle – including generating leads, pursuing opportunities, closing deals, managing the resulting customer relationships, and collecting future recurring payments. He/She will also be responsible for ensuring that we provide the best service to Fresh Life Operators through providing and handling Fresh Life Toilet repairs, documenting/keeping important customer information, and handling any issues arising as well as debt collections. The role also ensures customers maintain sanitation and hygiene standards and pay their monthly service fee.